Arundo experienced a critical incident on April 28, 2023 affecting DW Production Recommender, lasting 17h 11m. The incident has been resolved; the full update timeline is below.
Affected components
DW Production Recommender
Update timeline
- investigating Apr 28, 2023, 02:40 PM UTC
Reason for issue identified, we are currently working to resolve it.
- investigating Apr 28, 2023, 02:41 PM UTC
We are continuing to investigate this issue.
- investigating Apr 28, 2023, 09:45 PM UTC
We are continuing to investigate this issue.
- resolved Apr 29, 2023, 07:51 AM UTC
Issue fixed.