Aruba Networks incident

*.silverpeak.cloud DNS outage

Notice Resolved View vendor source →

Aruba Networks experienced a notice incident on November 15, 2021 affecting Cloud Portal Front End and Orchestrator As a Service(Northern Virginia) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2021, 01:30 PM UTC
Resolved
Nov 15, 2021, 01:30 PM UTC
Duration
Detected by Pingoru
Nov 15, 2021, 01:30 PM UTC

Affected components

Cloud Portal Front EndOrchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)SP IPSLAOrchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)

Update timeline

  1. resolved Nov 18, 2021, 09:16 PM UTC

    On November 15th, 2021 from about 5:35 AM PST to 7:35 AM PST, Silver Peak Cloud Services were not accessible due to an internal DNS outage.The outage was caused by HPE and Silver Peak systems DNS integration due to an operator error. All domain names with *.silverpeak.cloud were affected. The issue was corrected at 7:29 AM PST. We sincerely apologize for the inconvenience this might have caused.