Aruba Networks experienced a notice incident on December 7, 2021 affecting Cloud Portal Front End and Orchestrator As a Service(Northern Virginia) and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Portal Front EndOrchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)SP IPSLACloud Portal ZTPOrchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)
Update timeline
- investigating Dec 07, 2021, 09:39 PM UTC
Due to a major AWS outage in US-East region (https://status.aws.amazon.com/), some of Silver Peak Cloud Services are experiencing minor issues. Note that Silver Peak (now part of Aruba) customers’ Cloud Services are still up and running and no major issues have impacted our customers. Please contact Customer Support (https://www.silver-peak.com/support/customer-login) in case there is any issue related to the outage. Start Time of the outage: 8:02 AM PST
- resolved Dec 08, 2021, 12:53 AM UTC
This incident has been resolved.