Aruba Networks incident

Multiple customers are unable to login into Cloud Orchestrators

Notice Resolved View vendor source →

Aruba Networks experienced a notice incident on February 14, 2023 affecting Orchestrator As a Service(Northern Virginia) and Orchestrator Service Provider(Northern Virginia) and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2023, 07:05 PM UTC
Resolved
Feb 14, 2023, 08:50 PM UTC
Duration
1h 45m
Detected by Pingoru
Feb 14, 2023, 07:05 PM UTC

Affected components

Orchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)Orchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)

Update timeline

  1. investigating Feb 14, 2023, 07:05 PM UTC

    We are currently investigating the issue where multiple customers are unable to log into Cloud Orchestrators. Some customers might be facing issues of software download also

  2. identified Feb 14, 2023, 08:12 PM UTC

    We have identified the issue and are looking at a fix. We have temporarily unblocked customers login

  3. resolved Feb 14, 2023, 08:50 PM UTC

    The incident has been resolved. All users should be able to login without issues