Aruba Networks incident

Multiple customers are reporting issues authenticating credentials on Orchestrator

Notice Resolved View vendor source →

Aruba Networks experienced a notice incident on October 20, 2023 affecting Cloud Portal Front End and Orchestrator As a Service(Northern Virginia) and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2023, 05:48 PM UTC
Resolved
Oct 20, 2023, 06:16 PM UTC
Duration
28m
Detected by Pingoru
Oct 20, 2023, 05:48 PM UTC

Affected components

Cloud Portal Front EndOrchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)Cloud Portal ZTPOrchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)Orchestrator As a Service(Ohio)Orchestrator Service Provider(Ohio)

Update timeline

  1. investigating Oct 20, 2023, 05:48 PM UTC

    We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly.

  2. identified Oct 20, 2023, 05:59 PM UTC

    We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.

  3. monitoring Oct 20, 2023, 06:06 PM UTC

    We are currently monitoring the issue and hope to resolve it quickly.

  4. resolved Oct 20, 2023, 06:16 PM UTC

    The issue that was identified has now been fully resolved.