Aruba Networks incident

Multiple customers are reporting issues authenticating credentials on Orchestrator starting 7AM PST

Notice Resolved View vendor source →

Aruba Networks experienced a notice incident on December 10, 2023 affecting Orchestrator As a Service(Northern Virginia) and Orchestrator Service Provider(Northern Virginia) and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2023, 04:22 PM UTC
Resolved
Dec 10, 2023, 04:26 PM UTC
Duration
3m
Detected by Pingoru
Dec 10, 2023, 04:22 PM UTC

Affected components

Orchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)Orchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)Orchestrator As a Service(Ohio)Orchestrator Service Provider(Ohio)Orchestrator Global Enterprise(Ohio)Orchestrator As a Service(Mumbai)

Update timeline

  1. investigating Dec 10, 2023, 04:22 PM UTC

    We are currently investigating this issue.

  2. identified Dec 10, 2023, 04:23 PM UTC

    We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.

  3. monitoring Dec 10, 2023, 04:24 PM UTC

    We are currently monitoring the issue and hope to resolve it quickly.

  4. resolved Dec 10, 2023, 04:26 PM UTC

    The issue that was identified has now been fully resolved as of 7:45AM PST