Aruba Networks incident

Multiple customers reported activation of new license failures due to Cloud Portal unavailability

Major Resolved View vendor source →

Aruba Networks experienced a major incident on December 11, 2023 affecting Cloud Portal Front End and Cloud Portal ZTP, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2023, 08:30 AM UTC
Resolved
Dec 11, 2023, 08:30 AM UTC
Duration
—
Detected by Pingoru
Dec 11, 2023, 08:30 AM UTC

Affected components

Cloud Portal Front EndCloud Portal ZTP

Update timeline

  1. resolved Dec 12, 2023, 02:15 PM UTC

    There was an emergency maintenance on Cloud Portal performed to clean up some backend infrastructure issues. The maintenance operation caused the licensing module to be affected. This was resolved as soon as our monitoring systems detected the issue. Incident Impact: 12:30 AM Pacific to 3:35 AM Pacific