Artsy incident

Search and Artist screen broken

Major Resolved View vendor source →

Artsy experienced a major incident on October 7, 2021 affecting Artsy for iPhone and Content and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2021, 09:18 AM UTC
Resolved
Oct 07, 2021, 12:26 PM UTC
Duration
3h 8m
Detected by Pingoru
Oct 07, 2021, 09:18 AM UTC

Affected components

Artsy for iPhoneContentArtsy for Android

Update timeline

  1. investigating Oct 07, 2021, 09:18 AM UTC

    We are currently investigating the issue

  2. identified Oct 07, 2021, 11:26 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Oct 07, 2021, 11:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2021, 12:26 PM UTC

    Search and artist page are back to fully operational