Artsy incident

Elevated 500s on artsy.net (web,apps)

Critical Resolved View vendor source →

Artsy experienced a critical incident on March 9, 2022 affecting Artsy for iPhone and Content and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2022, 06:56 PM UTC
Resolved
Mar 09, 2022, 08:01 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 09, 2022, 06:56 PM UTC

Affected components

Artsy for iPhoneContentE-commerceArtsy for AndroidPartners

Update timeline

  1. investigating Mar 09, 2022, 06:56 PM UTC

    We are currently investigating an issue with some parts of the site and search not responding.

  2. identified Mar 09, 2022, 07:32 PM UTC

    We experienced an issue in our search infrastructure and are working fast to resolve it.

  3. monitoring Mar 09, 2022, 07:47 PM UTC

    Search infrastructure has been restored to working order.

  4. resolved Mar 09, 2022, 08:01 PM UTC

    This incident has been resolved.