Artsy incident

CMS: Artwork Form issues for edition sets

Minor Resolved View vendor source →

Artsy experienced a minor incident on April 5, 2022 affecting Content Management, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2022, 09:36 AM UTC
Resolved
Apr 05, 2022, 01:35 PM UTC
Duration
3h 58m
Detected by Pingoru
Apr 05, 2022, 09:36 AM UTC

Affected components

Content Management

Update timeline

  1. investigating Apr 05, 2022, 09:36 AM UTC

    We are currently experiencing issues with the Content Management System's artist page and the artwork form. Investigations are ongoing.

  2. identified Apr 05, 2022, 10:37 AM UTC

    The CMS artist page is now loading properly. We identified the issues with updating edition sets data using the Artwork Form. We are currently working on a fix.

  3. monitoring Apr 05, 2022, 11:28 AM UTC

    A fix has been deployed to production for the CMS artwork form issues related to edition sets. We are monitoring production.

  4. resolved Apr 05, 2022, 01:35 PM UTC

    The incident has been resolved.