Artsy incident

High gravity latency: Many of Artsy dependent services are affected

Critical Resolved View vendor source →

Artsy experienced a critical incident on April 5, 2022 affecting Artsy for iPhone and Content Management and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2022, 03:47 PM UTC
Resolved
Apr 05, 2022, 06:19 PM UTC
Duration
2h 32m
Detected by Pingoru
Apr 05, 2022, 03:47 PM UTC

Affected components

Artsy for iPhoneContent ManagementContentE-commerceConversationsArtsy for AndroidAuctions BiddingAnalyticsPartnersArtsy API

Update timeline

  1. investigating Apr 05, 2022, 03:47 PM UTC

    We are currently investigating this issue.

  2. identified Apr 05, 2022, 03:48 PM UTC

    We have identified the root cause and we are working on a solution.

  3. monitoring Apr 05, 2022, 03:54 PM UTC

    We identified a fix and we are currently monitoring.

  4. resolved Apr 05, 2022, 06:19 PM UTC

    The incident has been resolved.