Artsy incident

High latency, degraded service

Major Resolved View vendor source →

Artsy experienced a major incident on July 2, 2022 affecting Artsy for iPhone and Content Management and 1 more component, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2022, 03:52 PM UTC
Resolved
Jul 04, 2022, 08:44 AM UTC
Duration
1d 16h
Detected by Pingoru
Jul 02, 2022, 03:52 PM UTC

Affected components

Artsy for iPhoneContent ManagementContentE-commerceConversationsArtsy for AndroidAuctions BiddingAnalyticsPartnersArtsy API

Update timeline

  1. investigating Jul 02, 2022, 03:52 PM UTC

    We are currently investigating the issue

  2. investigating Jul 02, 2022, 04:09 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 02, 2022, 04:12 PM UTC

    The issue has been solved and we are monitoring the health of our services

  4. resolved Jul 04, 2022, 08:44 AM UTC

    This incident has been resolved.