Artsy incident

Issues loading conversations and sending messages

Critical Resolved View vendor source →

Artsy experienced a critical incident on August 24, 2023 affecting Conversations, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 02:14 PM UTC
Resolved
Aug 24, 2023, 06:20 PM UTC
Duration
4h 5m
Detected by Pingoru
Aug 24, 2023, 02:14 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Aug 24, 2023, 02:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 24, 2023, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 24, 2023, 06:20 PM UTC

    This incident has been resolved.