Artsy incident

Degradation of API performance

Minor Resolved View vendor source →

Artsy experienced a minor incident on January 29, 2024 affecting Artsy for iPhone and E-commerce and 1 more component, lasting 23h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2024, 07:31 PM UTC
Resolved
Jan 30, 2024, 07:08 PM UTC
Duration
23h 36m
Detected by Pingoru
Jan 29, 2024, 07:31 PM UTC

Affected components

Artsy for iPhoneE-commerceArtsy for AndroidPartnersArtsy API

Update timeline

  1. investigating Jan 29, 2024, 07:31 PM UTC

    We are currently investigating the issue

  2. identified Jan 29, 2024, 08:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 29, 2024, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 30, 2024, 07:08 PM UTC

    This incident has been resolved.