AroFlo experienced a major incident on October 6, 2026, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 07, 2026, 01:06 AM UTC
We are currently investigating an issue impacting the delivery of outbound system notifications from AroFlo. Impact Details: Affected notifications may be delayed or fail to deliver, including: - Inbound reply notifications - Bill import notifications - Event message failure alerts - Multi-Factor Authentication (MFA) security codes Our team is treating this incident as a matter of top priority. We are actively identifying the root cause and working towards a resolution.
- investigating Oct 07, 2026, 01:32 AM UTC
A fix has been implemented for the issue affecting Multi-Factor Authentication (MFA) code delivery, and MFA alerts are now operating normally.
- investigating Oct 07, 2026, 02:07 AM UTC
The core issue affecting system notification delivery has been identified and resolved.
- resolved Oct 07, 2026, 03:22 AM UTC
We've now resolved the incident. Thanks for your patience.