Arista CloudVision incident

High processing latency

Major Resolved View vendor source →

Arista CloudVision experienced a major incident on October 21, 2024 affecting Core Platform, lasting 7h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 08:51 PM UTC
Resolved
Oct 22, 2024, 04:20 AM UTC
Duration
7h 29m
Detected by Pingoru
Oct 21, 2024, 08:51 PM UTC

Affected components

Core Platform

Update timeline

  1. identified Oct 21, 2024, 08:51 PM UTC

    Hello CVaaS users, We are currently investigating general slowness with this service region that has been recurrent today. At this time you may see the following: * UI that is slow to respond * High streaming latency * Red toast errors such as "Error ... context canceled" or other errors At this time we are working on first mitigating the high latencies seen. Thank you for your patience.

  2. monitoring Oct 21, 2024, 10:55 PM UTC

    We have mitigated the issues with our main database layer and currently monitoring the cluster.

  3. resolved Oct 22, 2024, 04:20 AM UTC

    This incident has been resolved.