Arista CloudVision experienced a critical incident on January 13, 2025 affecting Core Platform and Network Provisioning and 1 more component, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Core PlatformNetwork ProvisioningEventsLoginCV-CUE
Update timeline
- investigating Jan 13, 2025, 06:18 AM UTC
One of our databases is in read only mode. We are investigating the issue.
- identified Jan 13, 2025, 08:24 AM UTC
The system is catching up now, ETA to catch up is approximately 1hr.
- identified Jan 13, 2025, 09:04 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 13, 2025, 09:37 AM UTC
Everything is back to normal, data backlogged has been ingested, we're continuing to monitor the situation and will then proceed with our postmortem analysis.
- resolved Jan 13, 2025, 10:23 AM UTC
The incident has been resolved, we're still working on our postmortem analysis and will follow up with a detailed RCA soon.