Arista CloudVision experienced a major incident on October 12, 2025 affecting Core Platform and Network Provisioning and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 12, 2025, 11:05 AM UTC
We are currently investing an issue affecting the platform.
- identified Oct 12, 2025, 11:21 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 12, 2025, 12:11 PM UTC
We are continuing to work on a fix for the issue.
- identified Oct 12, 2025, 12:45 PM UTC
We have recovered the service and our system is currently processing the last 2 hours of telemetry data. The service is currently experiencing degraded performance.
- monitoring Oct 12, 2025, 01:14 PM UTC
The processing of the telemetry data backlog is progressing well. We estimate that the system will have full catch up in about 1h.
- resolved Oct 12, 2025, 02:15 PM UTC
The data processing pipeline has fully recovered, and the service is now operating in a healthy state. The ingestion of device telemetry data was not impacted during the incident. There was no data loss. Postmortem for this incident is still pending. Our team is currently actively working on reviewing this incident, and postmortem update.