ARIN experienced a major incident on March 31, 2023 affecting Billing Systems, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Billing Systems
Update timeline
- investigating Mar 31, 2023, 04:17 PM UTC
We are seeing reports of problems with our payment processor.
- identified Mar 31, 2023, 04:43 PM UTC
We have identified the problem and are currently working toward a resolution. Thank you for your patience.
- monitoring Mar 31, 2023, 05:07 PM UTC
Service should be back to normal. We will continue to closely monitor this situation for the next two hours.
- resolved Mar 31, 2023, 06:09 PM UTC
This incident has been resolved.