ARIN incident

Chat Unavailable

Critical Resolved View vendor source →

ARIN experienced a critical incident on April 11, 2022 affecting Chat, lasting 18h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2022, 04:42 PM UTC
Resolved
Apr 12, 2022, 11:41 AM UTC
Duration
18h 59m
Detected by Pingoru
Apr 11, 2022, 04:42 PM UTC

Affected components

Chat

Update timeline

  1. monitoring Apr 11, 2022, 04:42 PM UTC

    Our chat service is experiencing some issues that are causing the delayed delivery of some messages. They are currently working on fixing the problem.

  2. monitoring Apr 11, 2022, 04:49 PM UTC

    Our chat service is not working at this time. They are currently working on fixing the problem. We are monitoring the situation and will re-enable it as soon as we know that it’s back online.

  3. resolved Apr 12, 2022, 02:36 PM UTC

    The issue with our vendor has been resolved. Chat services are back online and available.