ARIN experienced a critical incident on January 11, 2023 affecting Whois-RWS and Whois and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Whois-RWSWhoisRDAP
Update timeline
- investigating Jan 11, 2023, 03:35 PM UTC
We are currently investigating this issue.
- identified Jan 11, 2023, 03:57 PM UTC
The issue has been identified. Service has been restored but is in a degraded state. We are working to fully restore service.
- resolved Jan 11, 2023, 04:37 PM UTC
This incident has been resolved.
- postmortem Jan 11, 2023, 09:34 PM UTC
During routine maintenance, an error occurred that resulted in the removal of data across the Whois fleet. This caused our Whois-RWS and RDAP instances to become unavailable, and Whois to return “results not found” for all queries issued. The data has been restored and services are operational again.