Arexico incident

Delayed invoice processing

Minor Resolved View vendor source →

Arexico experienced a minor incident on May 30, 2026 affecting Billing, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 30, 2026, 11:00 AM UTC
Resolved
May 30, 2026, 11:00 AM UTC
Duration
Detected by Pingoru
May 30, 2026, 11:00 AM UTC

Affected components

Billing

Update timeline

  1. identified Apr 25, 2026, 04:10 PM UTC

    Status: Identified We are currently experiencing delays in the processing of invoices for payments made to our German entity. We are working on a solution. If you have not received an invoice for a payment after 14 days, please reach out to our team at [email protected]. We are sorry for the inconvenience. Affected components Billing (Degraded performance)

  2. resolved May 30, 2026, 11:00 AM UTC

    Status: Resolved Immediate invoice issuance has been restored, and previously delayed invoices have now been issued as well. If you got any questions, do not hesitate to reach out to [email protected]. Affected components Billing (Operational)