Arduino incident

Service degradation on IoTCloud

Minor Resolved View vendor source →

Arduino experienced a minor incident on March 21, 2023 affecting Device connectivity and Historical data ingestion, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2023, 10:32 AM UTC
Resolved
Mar 21, 2023, 01:20 PM UTC
Duration
2h 47m
Detected by Pingoru
Mar 21, 2023, 10:32 AM UTC

Affected components

Device connectivityHistorical data ingestion

Update timeline

  1. investigating Mar 21, 2023, 10:32 AM UTC

    Historical data population is slower than expected. Hourly data are inserted with an observed delay. Devices might experience issues in connectivity or retrieval of last status of Cloud Variables

  2. identified Mar 21, 2023, 10:55 AM UTC

    The issue has been identified and a fix is being implemented. Historical recovery is in progress.

  3. monitoring Mar 21, 2023, 11:59 AM UTC

    A fix has been applied, historical data are being recovered

  4. resolved Mar 21, 2023, 01:18 PM UTC

    The incident has been resolved. Historical data have been fully recovered