Arduino incident

Partial degradation of IoT connectivity

Minor Resolved View vendor source →

Arduino experienced a minor incident on November 26, 2024 affecting Device connectivity, lasting 16h 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2024, 04:18 PM UTC
Resolved
Nov 27, 2024, 09:11 AM UTC
Duration
16h 52m
Detected by Pingoru
Nov 26, 2024, 04:18 PM UTC

Affected components

Device connectivity

Update timeline

  1. investigating Nov 26, 2024, 04:18 PM UTC

    A number of devices are reporting connectivity issues with MQTT cluster and subsequent reconnections. Investigation in progress

  2. investigating Nov 26, 2024, 04:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 26, 2024, 04:35 PM UTC

    We identified a problem and applied a remediation, will continue to monitor the status

  4. monitoring Nov 26, 2024, 04:56 PM UTC

    A remediation has been applied, we are monitoring the results

  5. resolved Nov 27, 2024, 09:11 AM UTC

    This incident has been resolved.