Arduino incident

Service degradation on IoTCloud Dashboards

Critical Resolved View vendor source →

Arduino experienced a critical incident on April 25, 2023 affecting IoT Cloud UI and Dashboards, lasting 8h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2023, 08:11 PM UTC
Resolved
Apr 26, 2023, 05:06 AM UTC
Duration
8h 55m
Detected by Pingoru
Apr 25, 2023, 08:11 PM UTC

Affected components

IoT Cloud UI and Dashboards

Update timeline

  1. investigating Apr 25, 2023, 08:11 PM UTC

    IoTCloud Dashboards are not accessible for a set of users. We are currently investigating on the issue.

  2. investigating Apr 25, 2023, 09:29 PM UTC

    We are continuing to investigate this issue

  3. monitoring Apr 25, 2023, 10:31 PM UTC

    A fix has been implemented and we are monitoring the result

  4. resolved Apr 26, 2023, 05:06 AM UTC

    The incident is now resolved