TitanHQ incident

Increased API Error Rates and Latency

Major Resolved View vendor source →

TitanHQ experienced a major incident on September 9, 2022 affecting Admin Panel and Partner APIs, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 04:00 PM UTC
Resolved
Sep 09, 2022, 06:21 PM UTC
Duration
2h 20m
Detected by Pingoru
Sep 09, 2022, 04:00 PM UTC

Affected components

Admin PanelPartner APIs

Update timeline

  1. identified Sep 09, 2022, 04:00 PM UTC

    We are facing partial outages on Titan as AWS Systems Manager is partially down.

  2. resolved Sep 09, 2022, 06:21 PM UTC

    This incident has been resolved.