TitanHQ experienced a minor incident on August 25, 2023 affecting Incoming Mail Delivery and Outgoing Mail Delivery and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Incoming Mail DeliveryOutgoing Mail DeliveryPOP/IMAPAdmin Panel
Update timeline
- identified Aug 25, 2023, 06:45 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 25, 2023, 06:45 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 25, 2023, 06:46 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 25, 2023, 07:20 PM UTC
DNS services have been restored, all systems including Inbound and outbound mails will work as expected