Archlet experienced a critical incident on March 15, 2021 affecting EU Data Center, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
EU Data Center
Update timeline
- investigating Mar 15, 2021, 08:08 PM UTC
Due to an outage in our data center, the Archlet App is currently unavailable. We are investigating the issue together with our cloud provider and we will inform you once we have found a fix for the problem. We are very sorry for the inconvenience and hope that we can keep on sourcing together soon again!
- monitoring Mar 15, 2021, 09:40 PM UTC
A fix has been implemented by our cloud provider and the Archlet App is available again. We will continue to closely monitor the situation.
- resolved Mar 15, 2021, 09:51 PM UTC
The incident has been resolved. If you keep having connection issues, please contact our support team.