Archlet experienced a major incident on February 16, 2022 affecting EU Data Center, lasting 7h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 16, 2022, 01:59 PM UTC
Due to performance problems within the center of our cloud provider, Archlet is currently only partially available. Users might experience data in the Analytics only loading on a second try or data processing jobs only running successfully after multiple attempts. We have identified the issue together with our cloud provider and we will inform you once a fix for the problem has been implemented. We are very sorry for the inconvenience and hope that we can keep on sourcing together soon again!
- monitoring Feb 16, 2022, 05:15 PM UTC
A fix has been implemented and we are monitoring the situation.
- resolved Feb 16, 2022, 09:49 PM UTC
This incident has been resolved.