Archlet experienced a minor incident on October 30, 2023 affecting EU Data Center, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 30, 2023, 08:26 PM UTC
We have witnessed that Archlet is currently unavailable and are investigating the root cause of it. We will update this once we know more and are very sorry for the inconveniences that this causes.
- identified Oct 30, 2023, 08:38 PM UTC
We have identified the root cause coming from our login provider and are working together with highest urgency to resolve the issue.
- monitoring Oct 30, 2023, 09:00 PM UTC
A fix to the issue has been deployed by our login provider and our users should be able to login to Archlet again. We will monitor the situation closely and inform in case that the situation deterioates.
- resolved Oct 30, 2023, 09:16 PM UTC
The incident has been resolved and we will share a post-mortem within the upcoming days. Once again, we are sorry for the inconveniences that the temporal unavailability has caused.