Archive Resale incident

Some sites are having issues with generating shipping labels

Minor Resolved View vendor source →

Archive Resale experienced a minor incident on April 24, 2024 affecting Archive Platform, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 02:39 PM UTC
Resolved
Apr 24, 2024, 03:16 PM UTC
Duration
37m
Detected by Pingoru
Apr 24, 2024, 02:39 PM UTC

Affected components

Archive Platform

Update timeline

  1. monitoring Apr 24, 2024, 02:39 PM UTC

    One of our shipping providers is having an outage which is affecting our ability to generate shipping labels. This may affect mail in trade-in, order creation, return creation, and warehouse operations for certain brand sites. We are monitoring the status of our shipping provider.

  2. resolved Apr 24, 2024, 03:16 PM UTC

    Our shipping provider has resolved the incident and all systems are operational again