Archilogic incident

PDF Floor plan upload is failing

Minor Resolved View vendor source →

Archilogic experienced a minor incident on April 9, 2022 affecting Archilogic Application, SDK & API, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2022, 05:52 PM UTC
Resolved
Apr 11, 2022, 10:48 AM UTC
Duration
1d 16h
Detected by Pingoru
Apr 09, 2022, 05:52 PM UTC

Affected components

Archilogic Application, SDK & API

Update timeline

  1. identified Apr 09, 2022, 05:53 PM UTC

    Issue: PDF floor plan upload is failing Affected: dashboard.archilogic.com and order.archilogic.com We are currently investigating the issue and apologise for the inconvenience. As a temporary workaround you can upload jpgs.

  2. identified Apr 11, 2022, 07:31 AM UTC

    The issue has been identified and a fix is on its way.

  3. resolved Apr 11, 2022, 10:48 AM UTC

    This is incident has been resolved. Uploading PDFs works again.