Archilogic incident

Publishing floors and uploading floor plans is not working for some users

Minor Resolved View vendor source →

Archilogic experienced a minor incident on September 14, 2023 affecting Archilogic Application, SDK & API, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2023, 02:45 PM UTC
Resolved
Sep 14, 2023, 03:04 PM UTC
Duration
18m
Detected by Pingoru
Sep 14, 2023, 02:45 PM UTC

Affected components

Archilogic Application, SDK & API

Update timeline

  1. investigating Sep 14, 2023, 02:45 PM UTC

    We are currently investigating this issue. Autosave is not affected.

  2. monitoring Sep 14, 2023, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 14, 2023, 03:04 PM UTC

    This incident has been resolved.