Archbee incident

General system failure

Notice Resolved View vendor source →

Archbee experienced a notice incident on November 8, 2023 affecting API and Content Management System and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 05:24 AM UTC
Resolved
Nov 08, 2023, 07:28 AM UTC
Duration
2h 4m
Detected by Pingoru
Nov 08, 2023, 05:24 AM UTC

Affected components

APIContent Management SystemHosted Documentation SitesSearch API

Update timeline

  1. investigating Nov 08, 2023, 05:24 AM UTC

    We are currently investigating the issue.

  2. investigating Nov 08, 2023, 05:25 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 08, 2023, 06:50 AM UTC

    We have remediated the issue and preparing a post-mortem.

  4. investigating Nov 08, 2023, 06:51 AM UTC

    We have remediated the issue and preparing a post-mortem.

  5. investigating Nov 08, 2023, 07:27 AM UTC

    We are continuing to investigate this issue.

  6. resolved Nov 08, 2023, 07:28 AM UTC

    The incident has been resolved.