Archbee experienced a minor incident on August 4, 2025 affecting API and Content Management System, lasting 11h 13m. The incident has been resolved; the full update timeline is below.
Affected components
APIContent Management System
Update timeline
- investigating Aug 04, 2025, 07:09 PM UTC
We're experiencing network slowness and inability to save documents. Our team is investigating the issue with our API.
- investigating Aug 05, 2025, 04:43 AM UTC
We are continuing to investigate this issue.
- identified Aug 05, 2025, 05:15 AM UTC
The issue has been identified and a fix is currently being deployed. We will be experiencing 15-20 minutes of downtime on our CMS. Portals/docsites will stay up throughout the entire time.
- resolved Aug 05, 2025, 06:22 AM UTC
This incident has been resolved. We upgraded critical infrastructure to better fit the volume of requests coming into our systems. Thank you for the patience and understanding.