Arcade.dev incident

Tool-authentication blocked for high-volume customers

Major Resolved View vendor source →

Arcade.dev experienced a major incident on June 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 12:00 AM UTC
Resolved
Jun 03, 2025, 12:00 AM UTC
Duration
—
Detected by Pingoru
Jun 03, 2025, 12:00 AM UTC

Update timeline

  1. resolved Jun 03, 2025, 05:57 PM UTC

    A small number high-volume customers were impacted yesterday when we erroneously prevented them from authenticating tools for a percentage of their users. The issue was due to a bad cache configuration. We have reverted our changes and tools now works as expected.