Arcade incident

Video failing intermittently due to service provider

Minor Resolved View vendor source →

Arcade experienced a minor incident on April 21, 2026 affecting Arcade Extension, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 05:52 PM UTC
Resolved
Apr 21, 2026, 05:58 PM UTC
Duration
6m
Detected by Pingoru
Apr 21, 2026, 05:52 PM UTC

Affected components

Arcade Extension

Update timeline

  1. monitoring Apr 21, 2026, 05:52 PM UTC

    We’re currently investigating an issue affecting video uploads, where some uploads may fail intermittently. This appears to be related to an upstream service disruption impacting our video processing provider. Impact * Some video uploads may fail or time out * Previously uploaded videos are not affected * Retries may succeed

  2. resolved Apr 21, 2026, 05:58 PM UTC

    Our video provider has resolved the incident.