Arcade experienced a major incident on May 3, 2023 affecting GIF & Video Export, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
GIF & Video Export
Update timeline
- investigating May 03, 2023, 01:45 AM UTC
We are currently investigating an issue with exporting Arcades as GIFs and videos. The outage started around 5:00PM UTC May 2, 2023.
- monitoring May 03, 2023, 05:05 AM UTC
We found the issue and have applied a fix. GIF and video exports that were requested earlier are now being processed and delivered. We'll continue to monitor the issue as the queue for export requests clear up.
- monitoring May 03, 2023, 05:06 AM UTC
We are continuing to monitor for any further issues.
- resolved May 03, 2023, 05:15 AM UTC
This incident is resolved.