Arcade incident
Arcade is experiencing issues with the editor and Chrome Extension captures due to elevated errors with our hosting provider
Arcade experienced a minor incident on June 13, 2023 affecting Arcade Extension and Flow Builder and 1 more component, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:10 PM UTC
We are seeing 500 errors while using the Arcade editor and Chrome Extension. The issue is related to an outage that's taking place with our hosting provider (Vercel). Published Arcades are rendering as expected.
- investigating Jun 13, 2023, 07:23 PM UTC
AWS Lambda function invocation is experiencing elevated error rates in US-East. You can follow updates here: https://health.aws.amazon.com/health/status
- identified Jun 13, 2023, 07:26 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 13, 2023, 07:47 PM UTC
Per Vercel's recommendation, we're switching our serverless function deployment region CLE1 (Cleveland, USA) and redeploying. Service should resume in 20 minutes once the build completes.
- monitoring Jun 13, 2023, 08:30 PM UTC
Our deployment to CLE1 (Cleveland, USA) worked and the service is back up.
- resolved Jun 13, 2023, 09:54 PM UTC
This incident has been resolved.