Arcade incident

Tracking event ingestion delayed

Minor Resolved View vendor source →

Arcade experienced a minor incident on August 16, 2023 affecting Arcade Analytics, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2023, 09:45 PM UTC
Resolved
Aug 18, 2023, 04:05 AM UTC
Duration
1d 6h
Detected by Pingoru
Aug 16, 2023, 09:45 PM UTC

Affected components

Arcade Analytics

Update timeline

  1. monitoring Aug 16, 2023, 09:45 PM UTC

    We have identified an issue with our tracking pipeline and have applied a fix. Tracking events are propagating to our analytics system, but will be delayed and won't be displayed on the customer's Insights page until the incident is resolved.

  2. resolved Aug 18, 2023, 04:05 AM UTC

    The tracking event ingestion queue has been processed, and the pipeline is processing events normally again.