Arcade incident

Arcade Insights data is not loading for Arcades with CYA buttons

Minor Resolved View vendor source →

Arcade experienced a minor incident on September 20, 2023 affecting Arcade Analytics, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 04:40 PM UTC
Resolved
Sep 20, 2023, 06:30 PM UTC
Duration
1h 50m
Detected by Pingoru
Sep 20, 2023, 04:40 PM UTC

Affected components

Arcade Analytics

Update timeline

  1. investigating Sep 20, 2023, 04:40 PM UTC

    We're currently investigating an issue where the Insights page is not loading data for Arcades that contain the new "Choose your own adventure" buttons.

  2. identified Sep 20, 2023, 05:00 PM UTC

    We've identified the issue and are applying a fix.

  3. monitoring Sep 20, 2023, 05:06 PM UTC

    We've applied the fix and are monitoring the results.

  4. resolved Sep 20, 2023, 06:30 PM UTC

    This incident has been resolved