AQWIRE incident

payments.aqwire.io is inaccessible at the moment (automated)

Minor Resolved View vendor source →

AQWIRE experienced a minor incident on August 12, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2020, 09:39 AM UTC
Resolved
Aug 12, 2020, 09:39 AM UTC
Duration
—
Detected by Pingoru
Aug 12, 2020, 09:39 AM UTC

Update timeline

  1. resolved Aug 12, 2020, 09:39 AM UTC

    Type: Incident Duration: 12 days and 43 minutes Affected Components: Access API Aug 12, 12:19:11 GMT+0 - Monitoring - We are still monitoring the issue. Aug 12, 09:39:47 GMT+0 - Identified - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 12, 09:43:14 GMT+0 - Investigating - API Endpoint `payments.aqwire.io` is currently experiencing a connection timeout due to updates on DNS Configuration. We are currently working with our upstream provider to resolve this issue. Merchants using the `checkout.aqwire.io` endpoint is not affected by this outage. Aug 12, 14:28:30 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service.