AQWIRE incident

payments.aqwire.io is inaccessible at the moment (automated)

Minor Resolved View vendor source →

AQWIRE experienced a minor incident on August 12, 2020, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2020, 09:39 AM UTC
Resolved
Aug 12, 2020, 02:28 PM UTC
Duration
4h 48m
Detected by Pingoru
Aug 12, 2020, 09:39 AM UTC

Update timeline

  1. identified Aug 12, 2020, 09:39 AM UTC

    API cannot be accessed at the moment. This incident was created by an automated monitoring service..

  2. investigating Aug 12, 2020, 09:43 AM UTC

    API Endpoint `payments.aqwire.io` is currently experiencing a connection timeout due to updates on DNS Configuration. We are currently working with our upstream provider to resolve this issue. Merchants using the `checkout.aqwire.io` endpoint is not affected by this outage..

  3. monitoring Aug 12, 2020, 12:19 PM UTC

    We are still monitoring the issue..

  4. resolved Aug 12, 2020, 02:28 PM UTC

    API is now operational! This update was created by an automated monitoring service..