Aquanow incident

Issues with approving and signing transactions on our infrastructure mobile application and co-signer

Minor Resolved View vendor source →

Aquanow experienced a minor incident on May 8, 2024 affecting Blockchain, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 08:24 AM UTC
Resolved
May 08, 2024, 08:35 AM UTC
Duration
11m
Detected by Pingoru
May 08, 2024, 08:24 AM UTC

Affected components

Blockchain

Update timeline

  1. investigating May 08, 2024, 08:24 AM UTC

    Our Mobile and co-signer processing infrastructure is currently experiencing an issue that is causing issues with approving and signing transactions on the mobile application and via co-signer. We are actively investigating this issue.

  2. identified May 08, 2024, 08:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 08, 2024, 08:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2024, 08:35 AM UTC

    This incident has been resolved.