Aqua experienced a major incident on June 13, 2023 affecting Aqua Cloud API Status and Cloud Account Scanning and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:41 PM UTC
Due to the outage of AWS us-east-1, we are experiencing service disruptions in our Aqua SaaS main service. AWS Health Status page: https://health.aws.amazon.com/health/status Service impact: Due to the AWS outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates. While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.
- investigating Jun 13, 2023, 09:07 PM UTC
We are continuing to investigate this issue.
- resolved Jun 13, 2023, 09:08 PM UTC
We are pleased to inform you that our services have been restored and Aqua Console is now available. We apologize for any inconvenience caused by the AWS US-EASR-1 Outage disruption AWS Health Status page: https://health.aws.amazon.com/health/status All systems are now functioning as expected. If you continue to experience any issues or have any concerns, please don't hesitate to contact our support team at support.aquasec.com. We are here to assist you and ensure a smooth experience using our services. Thank you for your continued trust and support.