Aqua incident

Outage of Aqua CSPM DB in us-east-1

Minor Resolved View vendor source →

Aqua experienced a minor incident on April 10, 2024 affecting Aqua Cloud API Status and Cloud Account Scanning and 1 more component, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2024, 08:36 AM UTC
Resolved
Apr 10, 2024, 11:11 AM UTC
Duration
2h 35m
Detected by Pingoru
Apr 10, 2024, 08:36 AM UTC

Affected components

Aqua Cloud API StatusCloud Account ScanningVulnerability ScanningESEReal-Time Events ServiceAqua Cloud Console StatusDynamic Threat Analysis (DTA) Scanning

Update timeline

  1. investigating Apr 10, 2024, 08:36 AM UTC

    Due to the outage of Aqua CSPM DB in us-east-1, we are experiencing service disruptions in our Aqua SaaS main service. Service impact: Due to the Aqua CSPM outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates. While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.

  2. investigating Apr 10, 2024, 08:37 AM UTC

    We are continuing investigating this issue , we found the root cause.

  3. identified Apr 10, 2024, 08:38 AM UTC

    The issue has been identify and fix was implemented successfully.

  4. monitoring Apr 10, 2024, 08:39 AM UTC

    A fix was implemented and now we are monitoring closely CSPM services

  5. resolved Apr 10, 2024, 11:11 AM UTC

    This incident has been resolved.