Aqua Platform incident

Cloudflare network issues

Notice Resolved View vendor source →

Aqua Platform experienced a notice incident on November 18, 2025 affecting Revive Adserver Download edition website and Revive Adserver Hosted edition website and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:10 PM UTC
Resolved
Nov 18, 2025, 03:21 PM UTC
Duration
3h 11m
Detected by Pingoru
Nov 18, 2025, 12:10 PM UTC

Affected components

Revive Adserver Download edition websiteRevive Adserver Hosted edition websiteRevive Adserver Community Forums

Update timeline

  1. investigating Nov 18, 2025, 01:52 PM UTC

    A global issue at Cloudflare is causing degraded performance and outages for a few of our websites. See https://www.cloudflarestatus.com/ for a live status page by Cloudflare. Our Adserver Hosting Service is not affected, since we don't use Cloudflare for the ad platform.

  2. identified Nov 18, 2025, 01:53 PM UTC

    Cloudflare reported: The issue has been identified and a fix is being implemented.

  3. identified Nov 18, 2025, 02:24 PM UTC

    Cloudflare reports: "We are continuing to work on a fix for this issue."

  4. monitoring Nov 18, 2025, 02:46 PM UTC

    Cloudflare reports: "A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal."

  5. monitoring Nov 18, 2025, 02:49 PM UTC

    The websites that we host that were affected by the issues at Cloudflare are operational again. Our ad server hosting platform was never affected, since we don't use Cloudflare for it.

  6. resolved Nov 18, 2025, 03:21 PM UTC

    The issue at Cloudflare appears to have been fully resolved.

  7. postmortem Nov 20, 2025, 12:12 PM UTC

    Cloudflare posted a report about their post-mortem analysis of the incident at [https://blog.cloudflare.com/18-november-2025-outage/](https://blog.cloudflare.com/18-november-2025-outage/)