Apwide incident

Major outage

Critical Resolved View vendor source →

Apwide experienced a critical incident on March 27, 2023 affecting Golive Cloud - App and Golive Cloud - API and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 10:00 PM UTC
Resolved
Mar 27, 2023, 11:51 PM UTC
Duration
1h 50m
Detected by Pingoru
Mar 27, 2023, 10:00 PM UTC

Affected components

Golive Cloud - AppGolive Cloud - APIGolive Cloud - Email NotificationsGolive Cloud - Automations & Webhooks

Update timeline

  1. investigating Mar 27, 2023, 10:35 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 27, 2023, 11:11 PM UTC

    A fixed has been applied on production and seems to have fixed the issue. Environments are under monitoring

  3. monitoring Mar 27, 2023, 11:51 PM UTC

    After a configuration change, issue seems to be definitely resolved.

  4. resolved Mar 27, 2023, 11:51 PM UTC

    This incident has been resolved.