Apwide experienced a major incident on August 24, 2023 affecting Golive Cloud - API, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2023, 06:29 AM UTC
Some calls to Rest API endpoint GET /environments/search/paginated ends with a HTTP 405. This can impact an integration made with Rest API including Jenkins Shared Library. A fix is in progress.
- monitoring Aug 24, 2023, 07:50 AM UTC
A fix has been pushed to production and we are currently monitoring its impact.
- monitoring Aug 24, 2023, 08:56 AM UTC
Fixed deployed to production has only partially solved the problem. Currently, search endpoint is not able to select correct output format in case client calling the API does not specify "accept" content type. A new fix is in progress.
- resolved Aug 24, 2023, 11:07 AM UTC
New patch applied on production has fixed the issue and monitoring does not show any new occurrence.