Apwide incident

There is an ongoing issue with our hosting provider, which is causing our applications to be unavailable

Critical Resolved View vendor source →

Apwide experienced a critical incident on February 29, 2024 affecting Golive Cloud - App and Golive Cloud - API and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 03:02 PM UTC
Resolved
Feb 29, 2024, 03:09 PM UTC
Duration
7m
Detected by Pingoru
Feb 29, 2024, 03:02 PM UTC

Affected components

Golive Cloud - AppGolive Cloud - APITime Squad CloudGolive Cloud - Email NotificationsGolive Cloud - Automations & Webhooks

Update timeline

  1. investigating Feb 29, 2024, 03:02 PM UTC

    We are currently experiencing an issue with our hosting provider, causing our applications to be temporarily unavailable. We apologize for any inconvenience and are actively working to resolve the issue as quickly as possible. Thank you for your patience.

  2. resolved Feb 29, 2024, 03:30 PM UTC

    Issue has been fixed on hosting provider side. Issue was due to a "CPU spikes on the ingress gateway" (load balancers exposing Golive & TIme Squad application on the web). We apologize for any inconvenience Thank you for your patience.